Single Point of Access (SPOAs) was designed to expand the county's existing community-based mental health network, making it a more cohesive and better-coordinated system. The SPOAs receive and evaluate referrals, match individuals to the appropriate services needed, triage access so that those most in need get priority access, and monitor the results. SPOA works to create a system that promotes recovery-oriented services, which are widely available, flexible, personally tailored, and responsive to individual needs. The individual's preferences are integrated into the process. The overall goals include fostering independence and improving the quality of life for all of our community members.